It might seem that choosing a web designer isn’t a hard thing to do. However, website builder platforms promise excellent functionality, but they usually don’t show all the costs in advance and can tie you into a painful contract. Yes, local web designers can help you get online, but can they offer everything you need?

There are so many things to be considered, such as optimization, security, hosting, and software updates. Asking the right questions before signing a contract with a web designing agency will help you make the right choice.

To help you, we have created a list of 10 questions you should ask your potential web designing and development partner before making the final decision. 



1. Will I Be Able to Update Content By Myself?


Although you might think that it is logical that you can update the content as you wish, some web designers prefer all changes to come through them. The main reason for that is because they want to be sure that you will not click on something that may affect how your site works. Some of them will offer greater access, but keep in mind that they will probably charge you additionally if you make a mess. 



2. Is Hosting and Domain Registration Included in The Price?


Some of the web design and development agencies have their server, but most of them use 3rd party hosting, which is just fine. There will be a cost, and the price depends on the size of your website. Even the basic, non-selling websites require a lot of server space, so be prepared that eCommerce ones will probably cost more. 

Domain registration is cheaper than hosting, but the main problem is that common suffixes (.com .co .uk .org) for many everyday words are already taken. So, you will need an unusual name for your brand, or use some of the new suffixes which have bees released, like .agency .guru .solutions, etc. The advantage of these new suffixes is that they are much cheaper than common, traditional ones. 



3. Will You Charge For Updates?


Sites built on open access platforms need to be regularly updated if you want them to run smoothly. This is the same as when your smartphone requires a software update. These updates are usually provided for free by the platform web developers, but your agency might charge you to perform an update.



4. What Other Costs Can I Expect?


Imagine you have your site up and running, and your clients start complaining that your search functionality doesn’t work properly. You will need to go back to developers and designers and request an improved search bar. So, the question you should ask is “Will the improvement that is needed be done for free, charged hourly, or is there a package for requirements not agreed in the initial site specification?”.



5. Will My Site Have Consistent and Usable Experience on All Platforms?


It is well known that responsive web-design is Google-recommended and most sites are not just mobile-friendly but optimized to create ideal user experiences on all devices. Understanding how each web development agency approaches mobile users and how responsive design works will be insightful and help you learn more about how your site operates.  



6. How Long Will the Project Take?


The duration of the website project depends on various factors, such as complexity, scope, as well as the ability of a web design agency to hit the deadlines. Once you provide all the information regarding your project needs, the agency should be able to give you an estimate of how long the project like yours usually takes. This will also help you understand which issues that can affect the schedule may pop up.



7. What Kind of Testing and Quality Control Checks Are You Performing Before Launching a Website?


Testing is one of the crucial things that need to be done before the launching of your new website. That is the only way you can be sure that it will work properly on all devices and browsers. The web design agency you choose should also follow the checklist of the quality assurance measures to ensure that everything is covered before launch.



8. Can you Provide Client References?


It is always a good idea to ask your potential partners about their previous experiences, so you can learn more about the company. You will have a chance to ask their existing clients about how the final product turned out, what was it like to work with that web design agency, and other things that concern you.



9. Do You Perform Speed Checks?


One of the most important aspects of your website is loading speed. You will need to be sure that your website loads fast, because if the users have to wait for too long, they will probably leave it, and most likely never come back. In order to be sure that your website has good loading time, ask the web design agency to do all the necessary tests. 



10. Is Training Provided?


No matter how simple or complicated your website is, one thing is for sure – you will need someone to explain to you how it works and how to use it. Finding out if there is a charge for this kind of training, and how much will it be is a wise thing to do before signing a contract. 

Your new website should be a reflection of your business goals. It is important to hire a web design agency that can help you achieve them, and create a website that will bring results that represent a measurable return for your investment. 

If you are looking for an agency that fulfills all your requests, and exceed your expectations, wait no more and contact our West Palm Beach web design and development agency!

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