Privacy Policy

a. Contact Form Submissions
When you fill out the Contact Us form, we collect the information you provide (such as your name, email, phone number, and message). This data is:

• Used solely by our sales team to respond to your inquiry.
• Never sold, shared, or disclosed to any third parties.

b. Usage Data & Analytics
We use Google Analytics and event tracking to understand how users interact with our website. These tools may collect:

• Browser type, device information, IP address, and pages visited.
• Time spent on pages, click events, and navigation paths.

Google Analytics uses cookies and other tracking technologies. However, we do not use these tools to personally identify users, and the data collected is anonymized where possible. You can opt out of Google Analytics tracking.

c. Live Chat – Tawk.to
We provide live customer support via Tawk.to. This service may collect:

• Basic interaction details (e.g. chat messages, name/email if voluntarily provided).
• Your IP address and location for context.

All chat data is transmitted securely and used only for real-time support purposes. Chat content is accessible only to authorized Ajroni team members through our secure internal systems.

We use the limited information we collect to:

• Respond to inquiries submitted via the contact form.
• Provide customer service via live chat.
• Improve website usability and functionality based on anonymized usage data.

We do not:

• Sell or rent your data.
• Share your data with third-party marketing services.
• Track personal behavior across third-party websites.

We maintain strict security measures to protect all information submitted through our website. Access is limited to authorized personnel only. We also rely on secure, GDPR-compliant service providers for analytics and live chat functions.

We use the following third-party services:

• Google Analytics: For website traffic and behavioral analysis.
• Tawk.to: For secure live chat support.

Each third-party service has its own privacy policy. We encourage users to review them:

• Google Analytics Privacy
• Tawk.to Privacy

Depending on your location, you may have rights regarding your personal information, including:

• The right to request access or deletion.
• The right to object to certain types of processing.

To exercise any rights or ask questions, please contact us at: [email protected]

We may update this Privacy Policy from time to time. The latest version will always be available on our website with an updated effective date.

Ajroni Enterprises Inc.
https://www.ajroni.com
Contact: [email protected]